Green Zone Home
Basket
Your Shopping Basket
0 Item - £0.00
DELIVERY/RETURNS:
Delivery

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Personalised items.
Goods purchased in a sale.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@armymad.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@armymad.com and send your item to:Greenzone (UK) LTD, Roselea, Kirkgate, Tydd St Giles, Cambridgeshire, PE13 5LB.

Shipping
To return your product, contact sales@armymad.com to obtain a returns number, then you should mail your product to: Greenzone (UK) LTD, Roselea, Kirkgate, Tydd St Giles, Cambridgeshire, PE13 5LB together with proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Welcome to Greenzone About our Company Contact Information Latest Additions Shopping Basket Featured Products Our Special Offers Wholesale Account Login Frequently Asked Questions Delivery/Returns Conditions Terms & Conditions

Newsletter Subscription

Get all the latest news and offers direct to your inbox